Holiday Swap
Not their mood? Swap it free through January 15, 2027.
Even if it has been opened.
- One free swap per order on any order placed October 20 through December 25, 2026. Any size and any order value, including orders under $65.
- The person who received it as a gift can use the swap, not just the buyer.
- Email help@5sens.co with your order number and the scent you would like instead. We send a prepaid return label, and your replacement ships as soon as the label is scanned.
- Swaps are an even exchange. If you swap to a lower-priced item, the difference comes back to you as store credit.
- Gift cards and free gift items are not eligible.
- It Couple must be swapped or returned as a full set.
The Holiday Swap is an exchange window. Our standard return policy does not change.